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Major Mobile Companies
Batelco - Viva - Zain - Mena - Light Speed

Batelco

Service Name Contact Number Fax Timing

Mobile & Fixed line helpdesk
Email: 196helpdesk@btc.com.bh

196
+97339611196

+973-17251725

24hrs / 7days

Internet helpdesk (residential)
Email: helpdesk@batelco.com.bh

196
+97339611196

+973-17919191

24hrs / 7days

Tele-ordering
Email: telpro@btc.com.bh

196
+97339611196

-


24hrs / 7days

Billing disputes
Email: dispute@btc.com.bh

196
+97339611196

-


24hrs / 7days


Bill enquiry & Payment

196
+97339611196

-


24hrs / 7days

Suggestions and any other requirements (Consumer)
Email: ccc@btc.com.bh

196
+97339611196

+973-17251725

24hrs / 7days

Fixed line, ISDN & PBX fault reporting

121

- Saturday -Thursday 
7am - 7pm

Directory Inquiry

181

+973-17259302 24hrs / 7days

International call Inquiry

191

-

24hrs / 7days

International call assistance

151

-

24hrs / 7days

Local call assistance (Collect call)

100

-

24hrs / 7days

Maritime call booking

+973-17252047

-

24hrs / 7days


Telegram service

+973-17881131

-

24hrs / 7days

Telex enquiries (via telex)

194

-

-


Telex connection (via telex)

104

-

-


Internet business helpdesk
Email: ibs@batelco.com.bh

+973-17881177

+973-17919191

Saturday -Thursday 
7am - 7pm

Business customer service centre
Email: biz@btc.com.bh


+973-17881144

+973-17536999

Sunday - Thursday
7am -3pm

Website : http//www.batelco.com.bh

Zain

Our address:

Zain Group Head Office Bldg, 
P O Box 5808, Manama, 
15th Floor, Building 401, Road 2806, 
Al-Seef District 428, 
Kingdom of Bahrain


Phone   +97313605551 
Fax       +97313605552

For general enquiries to Zain Group:

Email:info@zain.com 


Please note:

1. Do not send CVs as we only accept applications online at www.careers.zain.com

2. All customer enquiries regarding your mobile phone service should be sent to your local service provider...country link above. 

To apply for a job with Zain:

Please visit www.careers.zain.com as we only accept online applications and CVs sent via email will receive no reply.

 

Want to offer us a new product & service :

For media affairs and interviews:

Media and External Communications Manager

Zain Group

Fax: + 9613792180

For conferences & event sponsorship:

Zain Group Sponsorship

Fax : +965-24834095 
Email: sel@kw.zain.com 

For Investor Relations: 

Zain Group Investor Relations Management Team
Fax: + 965 24644506

Email: ir@zain.com

For Corporate Social Responsibility: 

Zain Group CSR Team
Email: csr@zain.com

*** For general enquiries or issues related to your mobile phone line or sim card in anyZain Worldwide operation: Please visit the respective 'Zain Worldwide' country link found on the top of this page or email:

Middle East

Iraq:        info@iq.zain.com

Jordan:   info.jo@zain.com

Lebanon: info@mtc.com.lb

Saudi Arabia: info@sa.zain.com

Sudan:   info@sd.zain.com

Africa

Burkina Faso : info.bf@zain.com 

Congo DRC : info@cd.celtel.com 

Gabon : info@ga.zain.com

Madagascar: info.mg@zain.com 

Tanzania: helpdesktz@zain.com

Uganda: info.ug@zain.com

Viva Bahrain

 

    • Tel:+973 33 010101
    • Address: Building 15, Block 428, Seef District, Kingdom of Bahrain

To contact our customer service centre:

  • Please dial 124 to speak to our Customer Service Representatives
  • If you are facing any problem, don't hesitate to contact our support team viacustomercare@viva.com.bh

For career opportunities
Kindly send your CV to the following e-mail: career@viva.com.bh
Website : http://www.viva.com.bh

 

Mena Telecom


To contact us from Bahrain dial 07770

To contact us through Fax +973 – 77160000

To contact us from outside Bahrain dial +973 - 77060000

Address:
P.O. Box 3173,
Kingdom of Bahrain
Website : http://www.menatelecom.com

Light Speed Bahrain


Call us on 80061111

Email us on sales@lightspeed.com.bh

Or visit one of our shops. (click here to see our shops locations)

for technical assistance or to report a fault:

Call us on 80061111

Or send us an email to customercare@lightspeed.com.bh

Write to us on:

Lightspeed Communications 
PO Box 18681 
Manama 
Kingdom of Bahrain
Website : http://www.lightspeed.com.bh

 
 
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